Frequently Asked Questions
Rancher’s Prime sells meat with no artificial growth hormones and other strict standards to ensure the best quality and consistency. Read our FAQs to learn more.
Products Delivery Cooking Rancher’s Prime ClubRancher’s Prime exclusively works with ranchers located in the U.S. Our beef is sourced from ranches in Oklahoma, Texas, Kansas, and Nebraska and our pork is sourced from ranches in Iowa and South Dakota. These ranches meet our strict set of criteria to become a part of the Rancher’s Prime family. Learn more about Our Ranchers and their high-end methods to make the best tasting meat with no artificial growth hormones.
Rancher’s Prime only sells meat with no artificial growth hormones. We source from ranchers who meet a strict set of criteria, including raising livestock without the use of artificial growth hormones.
Most of the beef cuts you receive from us will be U.S.D.A. Prime grade or even a standard higher. We specialize in U.S.D.A. Prime+, and our ranchers use the highest quality methods of raising livestock to ensure each piece of meat you receive is consistently excellent.
Because we are a rancher-owned and operated business, your meat is coming directly from the source: from our family ranches which are considered some of the best in Texas, Kansas, and the Midwest. Our ranchers have perfected their practices over generations to develop unmatched flavor and tenderness. The traceability, heritage breeding, and other skills developed and employed over time allow our ranchers to raise high-quality cattle on a scalable level. We provide quality control every step of the way that guarantees you receive high-caliber cuts with every delivery, no middleman necessary.
While grass is a critical component of a healthy diet for cows, 100% grass-finished cattle can often produce tough meat with a gamey finish. That’s why our feeding programs are designed to maximize the flavor and tenderness of our meat with absolutely no added hormones. Our ranchers raise their cattle on grass in open pastures until they are finished on the highest quality corn available. This tried and true formula produces consistently delicious prime beef.
All of our beef and pork are flash frozen to lock in freshness, and each of your products will come frozen. But, our ribs and brisket products have been pre-rubbed, brined, and smoked and come frozen in specialty packaging that just needs a quick simmer to heat up – no cooking necessary!
For now, we are only offering boxes that contain a variety of products. But, we do offer add-ons with each of our boxes that include premium meats such as American Wagyu.
We have over 50 products for you to choose from to add-on to your boxes! These include a variety of steak, beef, pork, and barbecue options such as American Wagyu. To view our add-on products, please visit our Marketplace.
You will be able to see details about each of our boxes, add-on products, and more as you go through the purchase process. Visit our Marketplace page to start your order or browse around!
We employ a proprietary aging process for a minimum of 21 days to bring out the maximum flavor and tenderness in each piece of meat.
We’ve partnered with the Farm Rescue Foundation to help give back to cattle ranchers. A portion of proceeds from each purchase goes back to the Foundation!
We’ve implemented CDC guidelines and have been following recommendations to ensure your safety - it's our top priority.
Rancher’s Prime is committed to sustainability in our deliveries, which is why we ship our products in biodegradable packing materials. The insulation in each box is made from U.S. grown corn, which makes it compostable. Rather than throwing it away, you can dissolve the material in your sink for safe disposal. Your meat will be kept cool and safe without adding waste to our landfills! The earth gives our ranchers the ability to make a living and to feed our nation, and we feel it’s our duty to protect it.
Each item included in your box is flash-frozen and sealed at the peak of freshness. All products will be shipped frozen via FedEx’s 2-Day shipping in a biodegradable container. In addition, we have partnered with a highly experienced fulfillment center that specializes in frozen foods and e-commerce to ensure that your package gets delivered to you on time and in an upstanding condition. Your meat will arrive in perfect, pre-grilling (or pre-roasting, pre-broiling, etc.) condition.
When your order ships you will receive an email with delivery information and tracking. If you didn't receive it, please check your junk mail. We have also partnered with Route to not only insure your product but you are able to track your order location and delivery time live.
We ship Monday-Wednesday! If the 30th day falls on a Thursday – Sunday, your package will be shipped the Wednesday prior to the 30th day. We will give you a 72-hour notice before each delivery! Note: Club members can make cancellations or skips 48 hours prior to their package shipping.
If it's 48 hours or more before your next shipment date, you can skip your upcoming delivery! If you’d like to do so, please login to your account and check your status.
Shipping charges will be applied, if any, at checkout. All of our large boxes include free shipping.
Please fill out our contact form to notify us of any issues with your order. We will respond to you as quickly as we can!
We currently ship to all states except Alaska and Hawaii.
All of our meats come from our ranching families throughout the Midwest. We ship our meats to our fulfillment partner, located in Ohio and California to pack and ship. Rest assured all of your Beef is coming from Texas and Kansas. Your BBQ is coming from Austin, TX and your Pork is from our ranching family in Iowa.
When delivered on time and retrieved within 6-8 hours of delivery, your Rancher's Prime products should arrive frozen or refrigerator cold—below 40°F as measured with a food thermometer. We have thermal tested our products to arrive safely within a 58 hour time limit.
In accordance with USDA Freezing and Food Safety Guidelines, meats that are refrigerator cold, partly frozen (solid), or frozen can be placed into the freezer for later use. You should immediately discard any meat that’s above 40°F or meat that is exactly 40°F that may have been so for more than 2 hours.
If any of your items don’t meet these guidelines, please contact us here.
We do not recommend thawing it on your counter or outside of your refrigerator. This leads to uneven thawing, which can expose some parts of your meat to unsafe temperatures and also reduce the quality. Depending on the size of your cut, it can take 1-2 days to thaw in the fridge. When you begin cooking, take your meat out to let it rest for about 15 minutes before you season it.
Our ribs and brisket products come in specialty packaging to make it easy for you to enjoy fall-off-the-bone tenderness and straight-off-the-smoker flavor. All you need to do is get a pot of water and simmer them in the packaging, no thawing necessary. Pair it with your favorite barbecue sauce and you’re ready to feast!
We do! In each box, we send our wine pairing suggestions that go best with our products.
Our club is a special membership for meat aficionados, steak lovers, barbecue pit masters, and more. With a club membership, you will get a monthly delivery of the box of your choice, as well as the option to include add-ons. You’re able to skip months, change your box size, include or remove add-ons, and switch boxes, but you must do so at least 72 hours in advance of your delivery. All are welcome to join and get access to Club perks!
Club members will receive exclusive offers and discounts, invitations to events, and a free “for life” product. Your “for life” product comes in every box you order for the duration of your Club membership, and you can choose from one of the following products: Applewood Smoked Bacon or RP Sausage Links.
There is no added fee! Your membership comes free with your monthly box purchase and is not cancelled if you skip a month.
When you order one of our boxes, you have the option to become a member as you go through the purchase process. If you’ve already made a purchase, but would like to become a Club member now, you simply need to make another purchase and choose the “Rancher’s Prime Club Membership” option rather than the one time purchase option. Click here to start!
Absolutely! To change the “for life” product you want to receive, just login to your account.
Our Sampler Box is meant for first-time customers only and can be your initial box purchase, but it cannot be shipped monthly. If you purchase a Sampler Box and become a Club member, you will be asked to choose another box to be shipped to you monthly.
We’re sad to see you go, but we understand. If you’d like to cancel your membership, please login to your account.
Want to know more? Contact us today!
CONTACT USSee the Rancher's Prime difference for yourself
These tiny details in the marbling (the thin white lines) throughout the cut is what makes our steaks so mouth-watering and tender you could cut it with a butter knife!
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We don’t just MEAT expectations, we exceed them.
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